Gaming is entertainment — it should never become a burden. we999 believes responsible gaming means more than just setting limits; it means looking after yourself. We are here for you.
Our Commitment
Responsible gaming at we999 is not a obligation — it is a core value. The well-being of every member matters to us above all else.
Online gaming is meant to be fun. But in some cases, it can lead to a loss of control. Many people in Bangladesh face this issue, yet with the right steps taken at the right time, it can be managed effectively.
Responsible gaming means keeping gaming as entertainment, not treating it as a solution to your problems. Continuing to play after a loss in an attempt to "win it back" is the most dangerous habit of all. we999 takes these issues very seriously.
We want you to enjoy gaming for the long haul — that is why our responsible gaming tools are completely free and available on our platform anytime you need them.
Never view gaming as a source of income. Remember — losing is possible, and that is perfectly normal.
Play within your budget, stop when you lose, and make sure gaming never comes at the cost of your family or work.
You occasionally go over your budget, chase losses by playing more, or find yourself thinking about gaming too much.
Unable to stay in control, gaming is affecting your relationships or work, feeling restless when you cannot game.
If you are in the red zone, contact our support team right away. We are ready to help.
6 commitments we strictly uphold to ensure responsible gaming at we999.
Age verification is required at registration on we999. Blocking access for minors is our highest priority.
Set a deposit limit on a daily, weekly, or monthly basis — whichever works best for you. Reductions take effect immediately; increases require a 24-hour waiting period.
After you have been playing for a set period of time, we will remind you to take a break. How long you have been playing will always be visible on screen.
From a single day to a permanent closure — you can pause your account for however long you need.
You have the option to opt out of promotional and bonus offers. Gaming without bonuses significantly reduces the risk of developing a gaming addiction.
Our Bengali-speaking team is always here for any gaming-related concerns you may have. Whether the issue is big or small — we will listen.
Answer the following questions honestly. If you find yourself saying yes to 3 or more, it may be time to take a closer look at your gaming habits.
Are you spending more time or money on gaming than you planned?
Do you play more to try to win back money you have lost?
Has gaming caused problems with your family or friends?
Have you tried to stop gaming and failed?
Have you taken on debt or faced financial difficulties because of gaming?
Have you ever lied to someone close to you about your gaming?
Do you feel restless or irritable when you are unable to game?
Has gaming cut into time you would otherwise spend on work, studies, or family?
If you answered "Yes" to 3 or more questions, please speak with our support team now. There is no shame in it — asking for help takes courage.
Decide in advance how much you will spend on gaming each week. Once that budget is gone, stop — until the following week.
Try to limit your gaming to 1–2 hours per day. Set an alarm or use a timer.
Think of gaming as entertainment, not a way to earn money. Celebrate your wins and keep a cool head when you lose.
Take a 10–15 minute break every hour. Go for a walk, drink some water, and rest your eyes.
Be open with your family about your gaming instead of hiding it. Family awareness is one of the strongest safeguards for your well-being.
These tools are completely free — use them anytime, anywhere.
Set a maximum daily, weekly, or monthly deposit limit. This limit cannot be exceeded.
Decide in advance how long you will play in one session. You will receive an automatic alert when your time is up.
Pause your account for 1, 7, 14, or 30 days. You will not be able to log in during this period.
For long-term issues, you can permanently close your account. This action cannot be reversed.
View all your information in one place — how long you have played and how much you have deposited.
Turn off bonus and promotional communications. Fewer temptations means more control.
Pop-up messages will appear at set intervals showing how long you have been playing and how much you have won or lost.
Our team is available 24/7 via Live Chat for any concerns, questions, or support you may need.
Here are answers to the questions our members ask most.
If you want to break free from gaming addiction, our support team is always here for you.
See more questionsOnline gaming is a form of entertainment. There is always a risk of losing money. Never bet what you cannot afford to lose. Gaming is never a solution to financial problems.
No one under 18 may use we999. Gaming addiction is a real issue — seeking help is not a sign of weakness.
Your safety is our top priority at we999. Join us and use our responsible gaming tools to play in a healthy, balanced way.